Terms of Service

Effective date: September 8, 2026

These Terms govern your use of InfraSim (the "App"). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. The service

InfraSim is a mobile system-design game. Every simulated architecture, traffic pattern, cost, and failure happens locally on your device or on our backend for scoring purposes only: InfraSim provisions no real cloud infrastructure, incurs no real cloud cost, and does not connect to any AWS, Azure, or Google Cloud account. Nothing you build in the App affects any real system.

2. Accounts

You may play as a guest without an account. If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. You must be old enough to consent to these Terms in your country, and in any case InfraSim is not directed at children under 13 (see our Privacy Policy).

3. Subscriptions and purchases

3.1 Auto-renewing subscriptions

• InfraSim offers auto-renewing monthly and annual Pro subscriptions. Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
• Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours before the end of the current period, at the price you agreed to when subscribing.
• Manage or cancel your subscription any time in your device's subscription settings (App Store: Settings → your name → Subscriptions; Google Play: Play Store → Payments & subscriptions). Cancelling through InfraSim's in-app UI removes access at the end of the current billing period, not immediately, since we cannot issue refunds for unused time: only the store can.

3.2 Lifetime purchase

InfraSim also offers a one-time, non-subscription "lifetime" purchase that permanently unlocks Pro features for that App Store or Google Play account, tied to your purchase history with that store. It does not renew and is not refundable except as required by the store's own refund policy.

3.3 Refunds

All payments are processed by Apple or Google. Refund requests must go through the store you purchased from (Apple: reportaproblem.apple.com; Google: Play Store order history). InfraSim cannot issue refunds directly and has no visibility into your payment method.

4. What "Pro" unlocks

The free tier includes the tutorial, the first fifteen campaign levels, today's Daily Challenge, two Startup Survival runs per day, three saved Sandbox architectures, and the full Learn encyclopedia. Pro removes those limits. Feature availability may change between versions; we will not remove access you have already paid for within a current billing period.

5. Acceptable use

You agree not to: reverse engineer the App beyond what applicable law permits; use the App to harass others via the display name or leaderboard features; attempt to submit falsified scores to the Daily Challenge leaderboard (submitted architectures are independently re-simulated and verified server-side); or interfere with the App's operation.

6. User content

The only content you can make public in the App is the display name or handle attached to your leaderboard entry. You are responsible for what you choose as a display name and must not impersonate others or use offensive language. We may remove or reset a display name that violates this.

7. Intellectual property and provider names

InfraSim is an independent educational game. It is not affiliated with, endorsed by, or sponsored by Amazon Web Services, Microsoft, or Google. Provider names are used only to map generic architecture concepts onto terminology learners may recognise.

The App, its content, design, and code are owned by InfraSim's developer and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

8. Disclaimers

The App is provided "as is" without warranties of any kind. InfraSim is an educational and entertainment product; it approximates real system behavior for teaching purposes and is not a substitute for professional systems-design or capacity-planning advice, and should not be relied on for production infrastructure decisions.

9. Limitation of liability

To the maximum extent permitted by law, InfraSim's developer is not liable for any indirect, incidental, or consequential damages arising from your use of the App.

10. Termination

You may stop using the App at any time and delete your account per our account deletion instructions. We may suspend or terminate accounts that violate these Terms.

11. Governing law

[OWNER: fill], these Terms are governed by the laws of [OWNER: fill jurisdiction], without regard to conflict-of-law principles. Confirm with counsel before submission.

12. Changes to these Terms

We may update these Terms as the App changes. Continued use after a change means you accept the revised Terms.

13. Contact

support@petalformllc.com